At Salesforce, we strive to use conversational, positive, and helpful content everywhere, but we push it further for some contexts like Trailhead. In these situations, it may be appropriate to try out things that are unconventional and, frankly, a bit odd. Like, don't use cupcakes when you're juggling, because you'll get icing on your hands.

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Salesforce automates tasks, streamlines business processes, and allows for one-to-one journey building for specific targets…which makes it the perfect platform for some April Fools hijinks. I used to work in a prison, so in the past my pranks had to be very vanilla. I relied on lots of old standbys like leaving an urgent message from Mr. With Salesforce though, the opportunities for a solid April Fools joke are endless, here are 3 fun ones that work great for Lightning Experience. Implementing any of these may not be received positively and can have negative consequences.
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When it comes to government, there are perhaps no jokes that are more common than those to do with efficiency. And while some of those jokes may be unfair or exaggerated, when it comes to government technology there is definitely some room for improvement. Clearly a change is needed, and the best way forward is to replace legacy systems with new, more efficient technology. Many government agencies are already doing this, following the lead of many top businesses by adopting platforms that utilize cloud technology, specifically CRM customer relationship management systems. So, while cloud adoption is happening, it is still just a small fraction of the overall government technology spending, meaning there is a long way to go in making the switch. In fact, one of the main benefits of adopting cloud-based systems is how it can help reduce costs in infrastructure, data storage, maintenance, and security. CRM platforms offer benefits beyond these ones, however; they also contribute greatly to the efficiency, effectiveness, and overall smooth running of government agencies. Here are just a few of the areas in which CRM platforms can affect the running of a government agency. In a government setting, the same principles are easily applied, but the customers in question are all citizens of a city, state, or the country.
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